A Prestige suite on the shores of Lake Annecy
Terms and conditions of sale
Article 1 – This contract is reserved for the exclusive use of booking stays in guest rooms.
The best welcome will be reserved for the guests. The owner undertakes to personally welcome them with all the necessary attention to facilitate their stay and knowledge of the region.
Article 2 – Duration of the stay : The client, signatory of the present contract concluded for a fixed period, will not be able under any circumstances to take advantage of any right to remain in the premises.
Article 3 – Conclusion of the contract : The reservation will become effective as soon as the client has sent the owner, before the date indicated on the front page :
– a deposit of 25% of the total price of the stay with a minimum of one night per room.
– a copy of the contract signed. The second copy of the contract must be kept by the client.
The prices are inclusive of all charges and do not include tourist tax.
Article 3 bis – A deposit of 200 euros will be requested on arrival in cash or cheque. This deposit will not be refunded on departure if the conditions of use of the Jacuzzi have not been respected (shower compulsory before going into the spa, remove all make-up and foundation for women).
Article 4 – Absence of withdrawal: For reservations made by mail, telephone or internet, the client does not benefit from the withdrawal period, and this in accordance with article L121-20-4 of the Consumer Code relating in particular to the provision of accommodation services provided on a specific date or according to a specific period.
Article 5 – Cancellation by the client: Any cancellation must be notified by letter or fax to the owner.
a) Cancellation before the beginning of the stay: if the cancellation occurs more than 24 hours before the beginning of the stay, the deposit remains with the owner.
If the cancellation occurs less than 24 hours before the beginning of the stay, the deposit remains with the owner who reserves the right to claim the balance of the price of the stay.
b) If the client does not show up before 7 p.m. on the day of the beginning of the stay, the present contract becomes null and void and the owner can dispose of his guest rooms. The deposit remains the property of the owner who reserves the right to claim the balance of the price of the stay.
c) In the event of a shortened stay, the price corresponding to the initial stay shall be retained in full by the owner. The additional services not consumed will be refunded.
Article 6 – Cancellation by the owner: When the owner cancels the stay before the beginning of the stay, he must inform the client by registered letter with acknowledgement of receipt.
The client, without prejudice to any recourse for compensation for any damage suffered, will be reimbursed immediately for the sums paid. The client will also receive an indemnity at least equal to the penalty that he would have incurred if the cancellation had been made by him on that date.
Article 7 – Arrival: The client must arrive on the day and at the time indicated on the present contract. In case of late or delayed arrival, the client must inform the owner.
Article 8 – Payment of the balance : The balance is to be paid on arrival at the owner’s.
Any additional services not mentioned in the present contract must be paid to the owner at the end of the stay.
Article 9 – Tourist tax : The tourist tax is a local tax that the client must pay to the owner, who then transfers it to the Treasury 0.80 euros per person per night.
Article 10 – Use of the premises: The client must respect the peaceful nature of the premises and use them in accordance with their purpose. The client undertakes to return the rooms in good condition.
Article 11 – Capacity: The present contract is established for a precise number of persons. If the number of guests exceeds this number, the owner is entitled to refuse additional guests.
This refusal can in no way be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of departure of a number of people higher than those refused, no refund can be envisaged.
Article 12 – Animals: The present contract specifies whether or not the client may stay in the company of a domestic animal. If the client does not respect this clause, the owner may refuse the animals. This refusal can in no way be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of the client’s departure, no reimbursement can be envisaged.